We currently ship to the United Kingdom, United States, Canada, Australia, New Zealand, and Singapore.

Once your order has been dispatched, delivery typically takes between 8–20 business days, depending on your location and local courier services.

Refer to our SHIPPING POLICY

Yes – we offer free international shipping based on your location (after discounts, excluding any customs fees or taxes):

Australia & Singapore: Orders over $150 USD

United Kingdom: Orders over $180 USD

Canada & New Zealand: Orders over $199 USD

United States: Free shipping is not available at the moment, but we hope to offer it soon.

For smaller orders, shipping fees are calculated at checkout based on your address and parcel weight.

Refer to our SHIPPING POLICY

Taxes and import duties are calculated and included at the time of checkout, meaning there should be no surprise charges upon arrival.

Should there be any updates to local regulations, we will share relevant information on our website in advance.

Refer to our SHIPPING POLICY

You may cancel your order for a full refund at any time before it is dispatched. Once your parcel has been shipped, cancellations are no longer possible.

Refer to our REFUND POLICY

We accept returns within 14 days of delivery, provided the item is unused, undamaged, and returned in its original packaging.

– If you have received a faulty or incorrect item, we will cover the return postage and arrange a replacement or refund.

– If you have simply changed your mind, you are kindly asked to cover the return shipping costs.

Refer to our REFUND POLICY

We take great care in selecting products that reflect originality, thoughtful design, and a strong sense of craftsmanship. We prioritise long-term collaborations with independent brands and creators who share our commitment to quality and meaningful design.

We respect intellectual property and original creative work. We do not tolerate counterfeiting or imitation of any kind.

If you believe that any content or product infringes upon your rights, please contact us at hello@nappetshop.com — we will investigate promptly and handle the matter with the seriousness it deserves.

Our pricing is determined through a careful consideration of operational costs, product quality, and long-term service sustainability.

All prices are listed and charged in US Dollars (USD). We strive to offer fair value while ensuring high standards across sourcing, shipping, and customer support.

We are always on the lookout for well-crafted and characterful new products. Seasonal promotions or curated discounts may be offered from time to time — be sure to subscribe or follow us to stay updated.

Please refer to the detailed sizing information provided on each product page when purchasing apparel. Should you have any questions, we are happy to assist via email.

Kindly note that, due to hygiene and packaging reasons, apparel items cannot be returned once opened. For more information, please see our REFUND POLICY.